At 9:00 am EDT, we noticed that there had been a breach of our hosting platform’s security. All site files were restored by backups. Site password hashes were scrambled by this compromised, so users might have to reset their passwords. If you still can’t access your site, please contact support.
Please be assured that passwords and payment information were not impacted or compromised during this breach.
As compensation we would like to offer a one-time account credit of $5 to all of our customers*.
Again, we are sorry for any issues this downtime caused you.
Thank you for your continued support!
* Unfortunately, we can only offer the account credit to customers with an existing paid hosting plan and customers in good standing. This account credit offer does not apply to customers and organizations with only free hosting accounts, nor customers without an existing hosting account, such as email only saintpost.com customers.