If you tried to connect to your website this morning around 11:00 pm EDT, you might have noticed a website down/is unavailable due to maintenance message. We are sorry for any confusion or inconvenience this may have caused. There was a large amount of updates that needed to be applied for themes and plug-ins which applied network wide. The update took longer than expected and ended up making the platform unavailable for approximately 5 mins. This should no longer be the case, so if you still can’t access your site, please contact support.
As compensation we would like to offer a one-time account credit of $5 to all of our customers*.
Again, we are sorry for any issues this downtime caused you.
Thank you for your continued support!
StaleyHosting Support
* Unfortunately, we can only offer the account credit to customers with an existing paid hosting plan and customers in good standing. This account credit offer does not apply to customers and organizations with only free hosting accounts, nor customers without an existing hosting account, such as email only saintpost.com customers.